Top Tips
Top Tips for consumers thinking of generating their own energy
- Only approach companies that are members of the REAL Assurance Scheme
- Only sign a contract with a company that is certified under the Microgeneration Certification Scheme (MCS) for the relevant technology
- Check the Energy Saving Trust website for objective information and target prices
- Read our guidance carefully before you sign a contract or pay a deposit
- Get at least three quotes before you decide which company to contract with
- Make sure any testimonials you rely on are genuine and were not paid for; contact the people yourself
- Before you sign a contract or pay a deposit make sure the company gives you in writing a quote including a standard performance estimate specific to your property and a full breakdown of what will be supplied; make sure it’s all-inclusive
- Before you sign a contract or pay a deposit make sure the company gives you in writing the standard terms and conditions
- Before you sign a contract or pay a deposit make sure you read all the information carefully and you understand it
- Never pay more than 25%of the contract price up front; check it will be protected
- Remember you have the right to cancel the contract within 7 days with no penalty; make sure you don’t waive this right by signing a waiver
- If you make any changes to the contract make sure these are agreed in writing and added to the contract
- If the company makes any changes to the contract make sure you agree them in writing; remember if you are not happy with them you have the right to cancel the contract within 7 days with no penalty
- Remember to send us your feedback once the job has been completed
